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Legal

Your Rights

Last updated: May 19, 2026

Ascend is committed to full transparency and respecting your rights over your personal data. Depending on where you live, different data protection laws give you specific rights. We honour all of them.

To exercise any right listed below, email us at supportchronicai@gmail.com. We will respond within 30 days.

AccessRequest a copy of all personal data we hold about you, including scan results, scores, and photos.
DeleteRequest permanent deletion of your account, all photos, all scan data, and biometric records. Use the app's Profile → Delete Account, or email us.
CorrectRequest correction of any inaccurate profile information we hold.
ExportRequest a machine-readable (JSON) export of your scan history and profile data.
Withdraw ConsentWithdraw your biometric consent at any time. This disables the scan feature for your account.
Object / RestrictObject to or restrict certain processing of your data, such as analytics, in applicable circumstances.
Opt-Out of SaleWe do not sell your data. If this ever changes, you will have a clear opt-out right.

GDPR (EU / UK Residents)

If you are in the European Economic Area or United Kingdom, you have rights under GDPR / UK GDPR Articles 15–22. Our legal basis for processing your facial photos is your explicit consent (Article 9(2)(a)), which you can withdraw at any time. You also have the right to lodge a complaint with your local supervisory authority.

CCPA / CPRA (California Residents)

California residents have the right to know what personal information we collect, the right to delete it, the right to correct it, the right to opt out of its sale or sharing, and the right to non-discrimination for exercising any of these rights. We do not sell or share your personal information for cross-context behavioural advertising.

BIPA (Illinois Residents)

If you are in Illinois, the Biometric Information Privacy Act (BIPA) applies. We obtain your written informed consent before collecting any facial geometry data, we do not profit from it, and we destroy it within 90 days after your account is deleted or the purpose of collection is fulfilled.

DPDP Act (India Residents)

Under India's Digital Personal Data Protection Act 2023, you have the right to access, correct, and erase your personal data. You may also withdraw consent at any time. Contact us at supportchronicai@gmail.com to exercise these rights.

How to Contact Us

supportchronicai@gmail.com

We respond to all data rights requests within 30 days.

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